Terms and Conditions


Welcome to Wanted World!

We want your experience of Wanted World to be as fun as possible, but there are a few things we have to tell you. Please make sure that you read these Terms of Use carefully because they set out the basis on which you are allowed to use Wanted World. If you don't agree with these Terms of Use, you must not access or use Wanted World.

You may also find answers to some of your questions in our Frequently Asked Questions section.


Who Are We?

Well, The Wanted are the band of course, but when you use and access Wanted World you are contracting with our record label Island Records Group on the basis of these Terms of Use. These Terms of Use relate to Wanted World at www. thewantedmusic.com

Island Records Group is part of Universal Music Group. http://www.universalmusic.com

You can contact us by email at wantedworld@thewantedmusic.com

Using Wanted World

You can use Wanted World for your own personal use.

You need to register to use certain parts of Wanted World (see below).

Changes to these Terms of Use

Remember that we can change these Terms of Use from time to time, so:

•If you are registered with Wanted World, we will notify you that we have made changes to these Terms of Use and you should make sure you are comfortable with the changes - if you aren't, you must notify us immediately and we will have the right to terminate our Contract with you.

Proprietary Rights

Wanted Wolrd and its contents are protected by intellectual property rights that either belong to us or are licensed to us to use. The contents of Wanted World that are protected by intellectual property rights obviously include our music and videos, but also things like the software used in the Wanted World, the text and data you see and don't see, photos and graphics, the layout of the pages and various designs. You may not copy, modify, publish, distribute or use in any way the Wanted World or its contents for a commercial purpose without our consent in writing.

When you use Wanted World you will also be able to post, upload and link to certain things that belong or are licensed to you by third parties. This may include things like text, photos, videos and comments. If you do post, upload or link materials to Wanted World, they will continue to belong or be licensed to you but you will grant to us a non-exclusive (so you can still use the materials and licence them to someone else), perpetual (so it continues forever), fully paid-up and royalty-free (so we don't have to pay you anything) and worldwide (Wanted World and the internet is worldwide after all) licence to use this material in connection with Wanted World and the promotion of Wanted World. As part of this licence, we will be able to cut, edit, crop or arrange your material as we like and publish your user name alongside the material that you have posted, uploaded or linked to Wanted World.

It is also important that you only post, upload or link material that does actually belong to you, or for which you have a right from the required third party to use in this way (including the right to grant us the licence as above). Therefore, you represent and warrant to us that you do own the intellectual property rights in this material, or that you have the required licences from all required third parties to make use of the material in this way.


We take the protection of your personal information very seriously so please take a look at our Privacy Policy which applies in full to your Contract with us.

Our Liability to You

These Terms of Use do not exclude or limit our liability (if any) to you for:

•personal injury or death resulting from our negligence;

•fraud; or

•any matter which it would be illegal for us to exclude or to attempt to exclude our liability.

We can't guarantee that Wanted World will be:

•compatible with all or any hardware and software that you use;

•available all the time or at any specific time; or

•accurate and up to date. But we try. However, the information on Wanted World is given for general information and interest purposes only, and you should not rely on it. We recommend that you take further advice or seek further guidance before taking any action based on the information contained in Wanted World.

We are only liable to you for losses which you suffer that are caused directly by our breach of these Terms of Use. We are not responsible to you for any other loss you may suffer (including as a result of negligence), including but not limited to any business losses that you may incur, lost data, lost profits or business interruption.

If we are liable to you under these Terms of Use, you agree that our liability is limited to the lesser of: (i) the amount that you have paid to us for the Products we have supplied to you via Wanted World; or (ii) one hundred pounds sterling (£100).

You may have other rights granted by law, and these Terms of Use do not affect these.

Your Liability to Us

You are responsible to us for all our costs, expenses, losses, damages and liabilities that we suffer because you have breached these Terms of Use. You are also responsible to us for all loss or damage we incur in relation to any claim against us by a third party that your posting, uploading or linking of any material to Wanted World infringes this third party's intellectual property rights or any other rights this third party may have.


We may link Wanted World to other websites. When we do this, we will try and make it as clear as possible that you are leaving Wanted World. You should check their terms of use and privacy policy when you visit them.

You may not link to Wanted World from another website without our consent in writing.

Our Contract

These Terms of Use deal with your access to and use of Wanted World, your registration with Wanted World and any Products you purchase from us ("Contract").

Please note that we may not necessarily keep a copy of these Terms of Use and any order you may make.

Our Contract and all communications between us will be in English.


If we consider you to be in breach of these Terms of Use and/or any document referred to in these Terms of Use we may:

•terminate your access to Wanted World and/or your registration and you will remain responsible to us for all amounts due to us up to and including the date that your access or registration is terminated;

•terminate any licences that we have granted you under these Terms of Use; and/or

•suspend, prevent or revoke your access to Wanted World. If we do terminate your access to Wanted World and/or your registration, you will have no right to access or use Wanted World.



When you register with Wanted World, you have to provide us with your correct information in the fields requested. You will be asked for a username and password, which are private to you. It is important  that, to protect your privacy, you do not use your real name as your username. You must ensure these log-in details are kept confidential and secure. You will be responsible for any access to Wanted World by anyone using your log-in details. Please see our Privacy Policy for more information on how we look after your personal information and what you need to do to help.

We may withdraw your access to Wanted World at any time.

If you are under 13 years of age you can still access and register with Wanted World, but you must get the consent of your parent or guardian before you register or use Wanted World. If you are over 13, but under [18], you should let your parent or guardian know that you are using and accessing Wanted World. If you are under 18 you should always sit down with your parent or guardian and review these Terms of Use to make sure that your parent or guardian is comfortable with the terms and is okay with you using and accessing Wanted World.

We advise parents and guardians who permit children to use and access Wanted World to communicate with their children about online safety.

In order to register and become a member of Wanted World, you will have to take out a subscription with us. You can choose one of two options:

•an advance Platinum Annual Subscription

•an advance Gold Annual Subscription.

•Basic Membership - Free, with no monthly or annual charges - Limited Content

You can find quite a bit of information about the kinds of subscriptions you can take out in our Frequently Asked Questions but the basics are below.


Wanted World Annual memberships are one off payments made at time of purchase. By agreeing to these terms and conditions, you are authorizing Wanted World to charge your authorized PayPal account or Visa, Mastercard, Visa Debit, Maestro, Solo Card for the specified amount of either £40/€50/$60 per Annum for Gold membership OR £100/€125/$150 per Annum for Platinum membership.

The Merchant Company (Sandbag Ltd) will advise you of the amount to be paid and the dates on which payment is due and the Merchant & Co. Ltd may only change these amounts by giving you prior notice.

Should you wish to cancel your subscription, please visit the Edit Profile area within your profile on Wanted World. Please refer to Sandbag help section regarding policy of subscription cancellations and refunds.

Both Gold and Platinum subscriptions get you, the fans, prioprity access to gig tickets, access to exclusive video content, webchats, first view on videos and first listen to new music. It also allows you to access the site via Facebook and a web-enabled app. The Platinum membership also gets fans a £20 merch voucher to be spent on Wanted World Merchandise at the official Wanted online store at http://storefront.universal-music.co.uk/the-wanted, (the voucher is delivered after the 14 day grace period for membership cancellation), access to exclusive competitions (at least 3 per 12 month period) where fans get to meet the band, priority access to VIP gig tickets, as well as an invitation to “An Audience With” The Wanted.

Please note that for both competitions and “An Audience With” Event, transport to and from the event is the responsibility of the fan.

For competition T’s and C’s, please see future T’s and C’s that will be published relevant to each event.

Renewing and Cancelling Your Subscription

Annual Subscriptions must be paid by you in advance. You can cancel your Annual Subscription at any time in the first 14 days by going into "Edit Profile" and clicking "Cancel My Subscription". You will subsequently be refunded in full. Once the 14 day calling off period has expired, you are not entitled to a refund.

Annual Subscriptions will expire exactly 12 months from the date you start the annual subscription. Our merchant company (Sandbag Limited) will advise you via an electronic renewal notification prior to the expiry of your current subscription. You subscription will not be automatically renewed.   You will need to re-subscribe.


Wanted World is meant to be fun and it will allow you to know all there is to know about us. In order for everyone's experience to be as enjoyable as possible, there are certain standards of behaviour that you will have to comply with.

It is really important that, if you are concerned with anything or anyone on Wanted World, that you contact us as soon as possible by emailing wantedworld@thewantedmusic.com

Prohibited Uses

You may use or access Wanted World only for lawful purposes. You may not use or access Wanted World:

•in any way that breaches any laws or regulations;

•in any way that is fraudulent, or has any fraudulent purpose or effect;

•for the purpose of harming or attempting to harm minors or anyone else;

•to send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards;

•to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (which we all call spam);

•to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

•not to reproduce, duplicate, copy or re-sell any part of Wanted World in contravention of the provisions of these Terms of Use; and

•not to access without authority, interfere with, damage or disrupt:

•any part of Wanted World;

•any equipment or network on which Wanted World is stored;

•any software used in the provision of Wanted World; or

•any equipment or network or software owned or used by any third party.

Interactive Services

We provide interactive services on Wanted World, including:



 (the "Interactive Services").

We will provide clear information to you about the kind of Interactive Services offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users of Wanted World (and in particular, for children) from third parties when they use the Interactive Services on Wanted World, and we will decide in each case whether it is appropriate to use moderation of the relevant Interactive Service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any Interactive Service we provide on Wanted World, and we have no liability or responsibility for any loss or damage arising from the use of any Interactive Service by you in contravention of our Content Standards, whether the Interactive Service is moderated by us or not.

If you are under 13 you are not able to use any of our Interactive Services unless you have the consent of your parent or guardian. We advise parents and guardians who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an Interactive Service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content Standards

These Content Standards apply to any and all material which you contribute to Wanted World (your "Contributions"), and to any Interactive Services associated with your Contributions.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Your Contributions must:

•be accurate (where they state facts);

•be genuinely held (where they state opinions);

•comply with law in the UK and in any country from which they are posted.

Contributions must not:

•contain any material which is defamatory of any person;

•be obscene, offensive, hateful or inflammatory;

•promote sexually explicit material or violence;

•promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

•infringe any intellectual property rights of any other person.

•be likely to deceive any person;

•be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidentiality;

•promote any illegal activity;

•be threatening, abusive or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;

•be likely to harass, upset, embarrass, alarm or annoy any other person;

•be used to impersonate any person, or to misrepresent who you are with reference to your username or an affiliation with any person;

•give the impression that they emanate from us, if this is not the case; and/or

•advocate, promote or assist any unlawful act such as, for example, copyright infringement or computer misuse.

Suspension and Termination

Failure to not behave in accordance with the Content Standards when using or accessing Wanted World constitutes a material breach of these Terms of Use and may result in our taking all or any of the following actions (without limitation):

•immediate, temporary or permanent withdrawal of your right to use Wanted World;

•immediate, temporary or permanent removal of any posting or material uploaded by you to Wanted World;

•issue of a warning to you;

•legal proceedings against you; and/or

•disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

It is really important that we are able to deal with any behaviour that is, or may, not be in accordance with the above and the spirit of Wanted World. Therefore, we cannot be liable to you for any action we take in response to actual or potential breaches of the Content Standards.



You have to be registered and logged-in to access the Web-Chat. As you will know, the Web-Chat will allow you to interact with the band and ask them questions and they can hopefully give you an answer! You can interact with the band by using the Facebook chat widget to the right of the video feed.

Again, take particular notice of the Content Standards when using the Web-Chat - we will not put your question to the band if we think it breaches any of the Content Standards.


Customer Services

If you have any questions or need assistance, please consult the Frequently Asked Questions  or email our customer services department at wantedworld@thewantedmusic.com

Written Communications

Law requires that some of the information or communications we send to you should be in writing. When using Wanted World, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on Wanted World. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This does not affect your statutory rights.

Transfer of Rights and Obligations

The Contract between you and us is binding on you and us and on our respective successors and assigns.

You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control ("Force Majeure Event").

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.


If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these Terms of Use, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these Terms of Use shall be effective unless it is expressly stated to be a waiver and is communicated to you in any of the ways specified in the "Written Communications" section above.


If any of these Terms of Use or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire Agreement

These Terms of Use and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms of Use.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these Terms of Use.


If you have any complaint about Wanted World or any of the Products we provide, you should contact our customer services department at Wanted World, Island Records Group, 364-366 Kensington High Street,   W14 8NS and we will try and resolve it as soon as possible. However, if we have a dispute regarding your use of Wanted Word or these Terms of Use, the courts will use English law to determine that dispute. If you wish to take legal action against us, as we are a UK company you should do so in the English courts only.