What is Wanted World?
Wanted World gives members the chance to join an exclusive online world, which gives you access to webchats with The Wanted, exclusive videos of the band, photos, first listen to brand new songs, first view of new videos, priority access to gig tickets, & so much more.
How much is it?
Gold Membership is £40 & Platinum £100 per year. There are unlimited amounts of Gold available to purchase, however there are only a limited amount of Platinum available. They will go on a first come, first served basis.
Why is the Platinum membership limited?
Platinum membership will give you an invite to an audience with The Wanted. In order to keep these events manageable and special for the fans, we have to cap memberships.
Can you become a member of Wanted World if you live outside the UK?
Absolutely, Wanted World is worldwide!! However it is worth noting that the “Audience with The Wanted” event, that you get with Platinum membership, will take place in the UK and travel and accomodation etc will not be included in the membership. Fans will have to make their own way to events.
How do I redeem my £20 merch voucher?
All Platinum subscribers will receive their £20 merch voucher code once the 14 day grace period has ended. This voucher code will be emailed to you at the email address you used to sign up to Wanted World. This £20 merch voucher will be redeemable against any (but exclusively) Wanted World Merchandise on The Wanted official store at http://storefront.universal-music.co.uk/the-wanted
If you wish to spend more than £20, the balance can be paid for on a debit or credit card. Please get parental permission where relevant.
If I am a Gold member, can I still get Wanted World Merch?
Yes, of course, Wanted World will soon be available at The Wanted’s official store at http://storefront.universal-music.co.uk/the-wanted . More news to follow.
You are free to purchase anything from this range or the core The Wanted merch range.
If you recruit a friend to sign up to Wanted World, when they set up an account they are able to fill in your details, telling us that you referred them. This will automatically update your tally of friends you have recommended. Once you get to 10, we will contact you and a code for a free 12 month subscription will be delivered.
How Do I Reset My Password?
When you go to log-in, please fill in your email address that you used to set up your subscription. You can then select “reset password”. You will then be sent an email with a new password. Occasionally these emails don’t arrive. If you do not receive the email within an hour, please contact customer services at firstname.lastname@example.org
I’ve paid but can’t login? What do I do?
When you subscribe, if your payment is successful, you will receive a confirmation email from our payment gateway provider, Sandbag. This will detail your order number, your subscription package purchased, the cost of the package and what will appear on your bank statement. These emails should arrive within seconds, BUT there are occasion when it can take longer. Please allow upto 24 hours to receive this email. On receipt, your account should be live. IF you do NOT receive an email confirmation, please contact Sandbag customer services on email@example.com
Please remember, you MUST log in with the email you used to sign up to Wanted World.
What happens if I can't become a member?
We understand that not everyone will be able to get a Wanted World membership. Fear not, we will still be delivering everything you currently get for free, including weekly Wanted Wednesday mailers and flips, competitions and lots more going on online. You should also look out for regular competitions as the band will giveaway memberships to Wanted World, from time to time.
How do you justify the price of Wanted World?
Wanted World includes access to exclusive high quality content & events, all of which have a cost associated with producing them. Unfortunately it wouldn't be possible to create Wanted World and giveaway everything without a charge. Do remember, Wanted Wednesdays and other content and goodies will continue to be available online at no cost.
Can I pay monthly?
Unfortunately it isn't possible to pay monthly for membership at this time. The membership requires annual payment upfront. There is a 14 day call off period in which you can cancel your subscription if you change your mind.
Will I get to meet the band if I sign up?
Platinum membership will include an invite to “An Audience with The Wanted”, which will be a number of intimate events held in the UK, including video played out on the big screen and a live band Q&A session. The band will be present at all these events. There will also be opportunities to win Platinum member competitions where some fans will get to meet the band, however this is not guaranteed and shouldn't be expected.
VIP tickets and ‘An Audience With The Wanted’
Can I still get VIP tickets to upcoming concerts & tours?
Priority access will be given to Platinum subscribers. If and when there are VIP tickets available once that pre-sale window is closed, then yes, there will still be an opportunity to buy VIP tickets.
What Is ‘An Audience With The Wanted’?
This event will be an intimate gathering with the band, incorporating a live Q&A session with The Wanted, footage of the band on the big screen (cinemas) and an intimate performance from the band. This event is exclusive to Platinum subscribers.
When the Audience With The Wanted will happen?
We are currently working around the bands schedule to arrange what dates ‘An Audience With The Wanted’ will be viable. Members will be updated on the latest news regarding this first via the members section of the website.
Can I bring a friend who does not have Wanted World or would only I be allowed to go?
Only one audience place per membership is provided.
Is the access to VIP tickets is that just for one ticket or a pair?
You can purchase up to 4 VIP tickets through one Gold or Platinum membership when they are announced.
What do the VIP tickets allow you to do?
Platinum package gets you priority access to VIP gig tickets – VIP tickets include the best seats / standing zones in the house, exclusive merchandise bundles and a meet and greet with the band. More details to come when tour is announced.
When will the VIP tickets be announced?
These dates are still yet to be confirmed however members will be informed first via the members section plenty of time in advance for members to be able to purchase tickets comfortably.
Do people with Gold Wanted World membership get priority access to tickets?
This operated on a tier system. Platinum members get initial priority in a limited time frame, if tickets are still available it then moves down to Gold members only for a limited of time and finally if tickets remain these will be released to the general public.
Am I guaranteed VIP and Meet and Greet tickets as a platinum member?
Unfortunately not, however, Platinum memberships are limited purposefully to allow every platinum member a very likely chance of accessing both the VIP tickets and the meet and greet sessions.
Will Membership for the US get you any VIP sale codes or better seats to USA events?
We are working with management and colleagues in the USA to arrange for these benefits to happen for Wanted World members.
I have the gold Wanted World, am I able to buy VIP tickets for gigs and concerts with it?
Yes, if there are tickets after the initial wave offered to platinum members first.
For any other queries on Wanted World, please email firstname.lastname@example.org